Policy

RETURN POLICY

 

All Sales Final: - Due to the personal nature of our products, including spa items and lip gloss, we do not accept returns or exchanges on any items. This policy ensures the health and safety of all our customers. 2. Damaged or Defective Items: - If you receive a damaged or defective item, please contact us within 5 days of receiving your order at info.prettygirlcodesisters@gmail.com. We will review your case and work to resolve the issue by offering a replacement or store credit. 3. Order Issues: - If you encounter any issues with your order, such as receiving the wrong item, please reach out to us within 5 days so we can assist you promptly. 4. Customer Support: - Our team is here to help! If you have any questions or concerns regarding your order, feel free to contact us at info.prettygirlcodesisters@gmail.com Thank you for understanding our policy, and we appreciate your support of Pretty Girl Code!